Tugas 3 Bahasa Inggris Bisnis

Contoh Complaint Letter

Rini Susanti

Customer Service

PT. Lancar Rezeki

Goa Street No.3

Bekasi

Dear Sir/madam

I have recently ordered a 10 box of wheat flour from your branche office. Unfortunately, when I opened it, three of the flour box were broken and the flour were spread everywere. The wheat flour becomes dirty and can not be used. My order number is DAA5421457.

To resolve the problem, I would like you to credit my account for the amount charged for my order; I have already went out and bought wheat flour from another store nearby.

Thank you for taking the time to read this letter. Our company have been a reguler customer of your company for this past six months and this is the first time I have encountered a problem. If you need to contact me, you can call me at (021)-82603871. 

Sincerely,

Director

Danang Agung Aditya